Data: DD/MM/YYYY
Name of purchaser:
Equipment location:
Street:
City:
State:
Zip:
Contact name:
Contact telephone:
Hours available: :
Manufacturer:
Serial Number:
How long has unit been down? minutes
Brief description of problem:
Is the unit plugged directly into an electrical outlet? Yes No
Is the unit sharing a circuit with other equipment? Yes No
Is the breaker trupped or fuse blown? Yes No
Has the thermostat been adjusted? Yes No
Is the thermostat set to the coldest setting? Yes No
Has the unit been defrosted recently? Yes No
Is the unit at least 4-6 inches away from all walls? Yes No
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WARRANTY INFORMATION
Parts Warranty - Metalfrio warrants that parts supplied shall be free of defects in material and workmanship for a period of eighteen (18) months from date of original purchase. The parts warranty provides repair or replacement at Metalfrio's discretion of parts found to be defective. Customer could be required, at Metalfrio's request, to ship back defective parts. Compressor is covered for a period of five (5) years as a parts replacement only warranty.
Metalfrio is solely responsible for dispatching an authorized repair service technician to perform warranty services. Repair services provided by any other service provider will void the warranty.
Metalfro reserves the right to invoice for and collect from the customer actual and replacements costs in the event the warranty claim is deemed to be a nuisance claim and not associated with a defective product or part. Metalfrio reserves the right to replace parts or equipment with equal value. The customer is responsible for transportation.